Delivery and Post & Packaging Charges
All orders will be delivered to the address supplied via Paypal. If you require your order to go to an alternative delivery address, please contact us as soon as possible as shop orders are usually dispatched within 2 working days.
As standard all orders will be dispatched by Royal Mail First Class Post at no additional charge.
BlackButterflyCards will not be held responsible for lost or undelivered orders unless Signed For delivery has been requested and paid for. This will incur an additional charge of £1.25.
Please allow seven days for standard delivery. Also, be aware that Royal Mail will not consider a package lost until after fifteen working days from the postal date. After this time, if the package is untraceable, we will either replace or refund.
If we cannot deliver to your address for reasons that are out of our control, we will let you know and refund all monies paid.
If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations, BlackButterflyCards will refund or credit you within 14 days for any sum you have been charged for the order, less any expenses for failed delivery.
We will attempt to deliver the goods as quickly as possible after your order has been accepted and you have approved any bespoke design features.We will not, however, accept liability for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. If this happens BlackButterflyCards will inform you as soon as possible.
Standard postage and packing charges are included in every order price.
If you require and request Royal Mail Signed For delivery, there will be an additional charge of £1.25.
If you request a presentation box be included with your order, there will be an additional charge of £1.00 per box.
EuropeStandard Postage is an additional £1.50 per item.
USAStandard Postage is an additional £2.00 per item.